Communications
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Cross-Cultural Training
In the global economy effective inter-cultural communication is a prerequisite for doing business. We believe business success is built on understanding and nurturing strong relationships with multi-cultural colleagues, customers, and clients.
China Beacon plays a key role in helping individuals and companies acquire the necessary culture skills to succeed in the global marketplace. With our carefully designed training programs we can be the one stop solution to your inter-cultural needs, supporting internationalization through our invaluable services.
All of our training designers and instructors have extensive cross culture consulting and other first hand business consulting experience in the US and China. We aim to assist in building strong interpersonal relationships, promoting clear lines of communication and helping minimize cross cultural misunderstandings to reach your business goals. We accomplish your goals through the following modes of training.
China Knowledge
- History, civilization, characters, culture and values
- Social structure and ethnic groups
- Demography and geography
- Social standing of people in different groups
- Political, governmental and legal system
Communicating with Chinese
- Comparative analysis of Chinese and Western communication styles
- Written and oral, verbal and non verbal communication conventions
- Interpersonal relations
- Building relationships and contacts
- Social etiquette and protocol
Working with Chinese and Getting Things Done
- Brief view of Chinese business features, traditions, ethics and etiquette
- Comparative analysis of Chinese and Western business practices
- Making appointments and meeting people
- Chinese business etiquette
- Decision-making processes for Chinese management
- Business entertaining and banquets
- Business negotiations and bargains
- Team building and people management
- Giving instructions, pursuing progress and dealing with disagreement
- Motivating Chinese subordinates
Relocating to China
- Checklist before the move
- Western perceptions of China
- Chinese attitudes to foreigners
- Family orientation: raising children, education, health, safety and holidays
- Hosting and visiting Chinese friends and families
- Public behavior and etiquette
- Food and drink
- Transport, shopping and entertainment
Although the above four modules cover our overall training content, we continuously improve training content and methods. We will tailor and modify each course to meet your needs and deliver the most relevant information to you.
We also understand that no matter how well we design our training program and instruct you, one or a few training sessions may not be enough to prepare you for all situations and problems in real life. For this reason we also have set up a consulting team, which can be used as your back office support or knowledge pool if requested. We can also accompany you on your business trip to China and be included in your business conference and negotiation team. This arrangement actually creates additional value, as you will have translation and consulting service by one person at one price. |
